Grievance Redressal

At Saafe Technology Solutions Private Limited, customer satisfaction and swift resolution of complaints are our top priorities. If You have faced an issue with our TSP or Alternate Data API services, please follow the escalation matrix below.

Level 1: Customer Support

For initial complaints and support queries, please write to us. We aim to respond within 48 working hours.

• Email: support@saafe.tech
• Phone: +91 78451 48999

Level 2: Grievance Redressal Officer

If Your issue remains unresolved after 7 working days, You may escalate the matter to our Grievance Redressal Officer.